We are always here to answer your questions about our services and how we strive to assist our users. Here are a few frequently asked questions we’ve received over the years.
The National CPR Association places a tremendous value on customer support. If you do not see your question listed below, please do not hesitate to reach out with your own question. Our team is highly responsive and usually responds to questions within 24-hours or less.
Yes! We love receiving feedback. Whether you are a current member or are considering using one of our courses we want to hear from you. Contact us today and we will get back to you as soon as possible. We place a very high value on customer service and, as a result, we get back to most questions within 24 hours or less.
As an industry leader in CPR/AED, Blood Borne Pathogens and First Aid Courses, we never charge any additional fees. The fees you pay for your course include everything you need to study for and pass your exams.
Your certification card has your name, the date you passed the exam as well as your instructor’s name and his or her medical license number.
Upon passing your exam we will email you a printable certificate. This certificate can be printed and used as proof that you passed your exam.
Until you pass your exam, there is no time limit. Once you have passed your exam, you will still have access to all modules for up to 2 years.
If you have access to a computer, smart phone or smart device and have a working Internet connection, then you can access all course materials. The National CPR Association believes that you should learn when and however you like.
Yes, we do have large group discounts. Please check out our Group Discounts page to learn more. The larger your group, the larger the discount we can make available. Our number one goal is to provide you with the very best service and flexibility, and that high level of customer service carries over to our group discounts as well. Contact us to learn more about group discount rates.
We can’t offer individual discounted rates. However, we do offer group discount rates for organizations or groups with more than 3 members. Please contact us to learn more.
Yes! All kinds of healthcare professionals use the National CPR Association.
No. The National CPR Association never charges additional fees for practice tests or tests.
There is no limit to the number of times that you can take one of our practice tests and all practice tests are completely free.
No. There are no skills tests required.
Our courses are exclusively 100% online. You will never have to attend a class of any kind.
We are proud to state that all of our course materials are created exclusively and without exception by certified healthcare providers. You’ll receive the very best materials when you opt for the National CPR Association.
We have courses for CPR/AED, Blood Borne Pathogens and First Aid.
There is no limit to the number of times you can take a test. We continue to support you until you pass your exam.